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EFI’s worker engagement model creates positive outcomes for grower-shippers

Equitable Food Initiative released the results of a two-year study undertaken by BSD Consulting to assess the impacts of EFI’s workforce development programs. A summary report of the research notes how the EFI model is improving working conditions, developing skills in workers and managers, strengthening management systems, enhancing business performance and ultimately creating a cultural shift within grower organizations. web-Six-Impact-Areas-Graphic

The study found that when fresh produce farming operations engaged workers and managers in an EFI leadership team and taught them to work collaboratively to comply with standards for labor practices, food safety and pest management, a variety of positive outcomes resulted for the business. When EFI was applied to develop workers’ soft skills and to provide the systems that engage them, farming operations experienced advances in organizational culture and management systems.

One manager interviewed by BSD Consulting stated, “One might erroneously think that a university diploma gives us the pure truth. Those who have the day-to-day detailed knowledge are the farmworkers. The EFI program has helped us reinforce the belief that unleashing their full potential just makes sense.”

Another manager noted, “Farmworkers feel more accountable after training and participation in [EFI] leadership teams, as they see the whole perspective of the organization. There is a notion of belonging to something bigger. What we do takes all of us — nobody can do it on their own.”

The research found that improvements to working conditions, communication, and trust and transparency resulted in a farming operation’s ability to attract and retain the best talent, improve motivation, increase productivity and strengthen innovation.

“The staff feel more empowered, more engaged in our business and their voices matter,” said Kevin Doran, CEO of Houweling’s Group. “This has led to a tremendous amount of improvements that wouldn’t have been obvious to us unless they brought them forward.”

Over the course of two years (2017-2018), both quantitative and qualitative data were used to construct a comprehensive assessment of the EFI program. The study included 19 farm visits, 21 focus groups, 476 interviews and the analysis of 81 audit reports. The research assessed the impacts of the EFI program based on the theory that if the workforce is properly trained and incentivized to collaborate with management in developing a safe, stable and dignified working environment, then new value is created for growers and buyers.