When buyer-segment demand spurred Tanimura & Antle to reintroduce it's field-fresh packaged leaf lettuce, the Salinas-based company had a trick up its sleeve, or at least on its packaging: a personal trip from T&A's fields through its shipping process, into the grocery store and then the kitchen.
Diana McClean, director of marketing for T&A, said the company often entertains its retail trading partners on field tours. "They are always very impressed as to how quickly the product is packed and how very few hands touch that product," she said.
T&A decided that if industry members are impressed, so will consumers. "The most effective way for us to tell this story to shoppers is with video that brings them right into the field with us," she said.
QR codes on the packaging for T&A's field-fresh leaf lettuce do just that by redirecting consumers to videos that take them into the field and offer consumer-specific information, including serving suggestions as well as storage and preparation tips.
"The addition of the video series and the QR code on the packaging emphasizes just how fresh these products are and conveys the limited amount of handling they experience throughout the harvest and packaging process," said Rick Antle, chief executive officer of T&A. "This is critical in distinguishing our products from processed varieties."
T&A's packaging also increases shelf life by 11 days and reduces shrink in the produce departments an average of 20 percent. Consumers share in the benefits: "With our field-fresh wrapped leaf lettuce, you get a full head of beautiful fresh lettuce that hasn't already been trimmed down at the store," Caitlin Antle points out to consumers in one of the videos. "Our field-fresh wrapped leaf lettuce is a great value because of how much more lettuce you get in each bag."
T&A spends most of its promotional dollars promoting to the trade, but its packaging, complete with the QR code and other information, is a very effective way to communicate directly with the consumer.
"We remain committed to building up our video library to meet consumer and trade demand for engaging content about our products that is easy to consume and share," McClean said.